OUR DIAMONDS
• Why do similar diamonds differ in price?
We update our diamond inventory on a daily basis. Diamond prices may fluctuate due to current market prices and exchange rates. As a result, diamonds of the same specifications may differ depending on the batch.
• Are all of your diamonds in-house?
Yes, all of our diamonds are in-house only.
• What is a Super Ideal Cut?
Super Ideal Cut is a diamond that is cut to the maximum light performance. All of our Super Ideal Cuts achieves the strictest criteria in the HCA tool, Ideal Scope, ASET scope and Hearts & Arrows scope. They are the “best of the best”.
• What are Hearts & Arrows diamonds?
Hearts & Arrows refers to the cut patterning of the diamond where it is cut to the highest optical symmetry. A true Hearts & Arrows diamond will have 8 hearts and 8 arrows that is optically symmetrical when viewed under the Hearts & Arrows scope.
• Are JANNPAUL diamonds conflict free?
Yes, all diamonds sold by JANNPAUL are from legitimate sources that follow the strict compliance of the Kimberly Process.
• What is your definition of eye clean?
JANNPAUL’s defines eye clean where there are no inclusions visible to the naked eyes of a 20/20 vision person when viewing the diamond in the face up position at a distance of approximately 5 inches under normal overhead lighting. JANNPAUL ensures that all of our diamonds are eye clean.
• What is the difference between GIA and AGS?
GIA and AGS are 2 different laboratory bodies.
• What is the Ideal scope?
The Ideal Scope was developed to measure the light performance of a diamond. It allows users to measure a diamond’s brilliance by showing its light return and light leakages, in relative to its contrast.
For more information, visit https://www.jannpaul.com/content/47/ideal-scope
• What is the ASET scope?
The Angular Spectrum Evaluation Tool (ASET) provides additional information in the intensity of a diamond’s light return. It is used by the American Gem Society and its laboratory.
For more information, visit https://www.jannpaul.com/content/48/asset-scope
• What is the HCA tool?
The Holloway Cut Advisor (HCA) tool is used to estimate a round diamond’s appeal based on its potential light return, fire, scintillation and spread.
For more information, visit https://www.jannpaul.com/content/46/HCA-Tool
• Does JANNPAUL carry lab grown diamonds/ synthetic diamonds?
Yes, JannPaul do carry lab grown diamonds and we have a wide selection of lab-grown diamonds available in various sizes, shapes, and quality grades.
• Are JANNPAUL diamonds laser inscribed?
Yes, all of our diamonds are laser inscribed to match the certificate’s serial number.
• Can I reserve a diamond?
We do not offer diamond reservation services.
• Are any of your diamonds laser treated, clarity enhanced, color enhanced or modified in any other way?
JannPaul Natural mined diamonds have not undergone any laser treatments, clarity enhancement, or any other modifications, and are presented in their natural state.
JannPaul Lab grown diamonds are also slow grown in CVD or HPHT to avoid brown/grey/blue hues. All of our lab grown diamonds are slow growth (no catalyst is used), using the top quality carbon seeds. Our diamonds are all Type IIa, the chemically purest makes and are AGS, GIA or GCAL 8x Certified only. We do not carry IGI certified diamonds for various reasons.
• Can I upgrade my diamond in the future?
Yes, we have an upgrade policy program.
• What If I lost my certificate?
You may download the softcopy of your certificate on GIA (http://www.gia.edu) or AGS (https://www.agslab.com). To re-certify your diamond, you would require to contact the respective laboratory, and they will guide you on their procedure.
• How do I verify if the diamond I received is correct?
All JANNPAUL diamonds are laser inscribed. You may check and match the diamond’s inscription number with its certificate.
• Are your priced negotiable?
Our prices are fixed as we offer the most competitive prices.